Frequently Asked Questions
Question 1: The borescope is locked and I cannot bend the camera. What should I do?
Answer: Please do not use force to bend or articulate the camera. There is locking/unlocking
mechanism for Vividia Ablescope Inspection Camera Borescopes. You simply need to unlock the
camera probe by pressing down the locking wheel under the shutter release cable pin can.
Question 2: What software should I use with Windows system (Windows 7/8/10 etc.)?
Answer: For Windows system, we have free software “ehe1.exe” or “oasis.exe”. You can download
the software from www.vividia-tech.com. You can also use other free USB webcam
software, like Digital Viewer, Smart Camera, etc. You can find more information at www.vividia-tech.com.
Question 3: Can I use Vividia Ablescope borescopes in water, oil or gasoline?
Answer: No. Vividia Ablescope borescopes are not designed for immersion in water, oil,
gasoline or other liquids or mixtures of fluids. The camera could be damaged.
Question 4: Can I use Vividia Ablescope Borescopes for high temperature applications?
Answer: The working temperature range of Vividia Ablescope borescopes is 0C to 60C. Please do
not use the borescope in hot engines or other high-temperature environments. The high temperature
can increase video noise and damage the camera sensor and electronics.
Question 5: Is my Android phone or tablet compatible with Vividia Ablescope borescopes
through OTG cable connection?
Answer: Not all Android phones and tablets can be used with Vividia Ablescope borescopes via the OTG cable connection. You can find a list of compatible and non-compatible devices at www.vividia-tech.com. We cannot guarantee the Android devices will work with these borescopes
since there are many models and each model is quickly changed by
manufacturers. We can guarantee that the Phone (Model: VA-P5) and Tablets (Model VA-T6 and
VA-T8) we carry will work with Vividia Ablescope borescopes. With WiFi box (Model: VA-B2), you
can connect Vividia Ablescope borescopes to smart phones and tablets, including both Android
and iOS (iPhones, iPads) systems.
Question 6: Can I use Vividia Ablescope borescopes with my iPhone and iPad?
Answer: No and yes. You cannot directly connect Vividia Ablescope Inspection Cameras to an iPhone
or iPad through a cable. But, with the WiFi box (Model: VA-B2), you can link Vividia Ablescope
borescopes to iOS devices like iPhones and iPads. You need to download the free app “AirBox” from
Apple’s app store. The potential issue with
WiFi connection is that the video data transfer rate is limited depending on the wireless environments,
which may cause slow video refresh rate.
Question 7: Can I zoom in on my subject?
Answer: Depending on the software or app you use, you can digitally zoom in. There is no optical
zoom for Vividia Ablescope borescopes. Usually when you move the borescope close to an abject, you
will seea larger and clearer image within a certain focus range.
Question 8: How do I clean my scope?
Answer: Use clean and soft fabric with alcohol or lens cleaning fluid. The protective rubber sleeve can
be changed if it is dirty or broken.
Question 9: Does this work on Amazon Kindle Fire or other types of non-Android tablets?
Answer: Vividia Ablescope borescopes do not work on Amazon Kindle Fire. Borescopes work on
Windows tablets. Visit www.vividia-tech.com for more information.