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Pricing and Billing
Do I have to pay sales tax?
 

You only have to pay sales tax if you are located in the same state as our warehouse.


What if I have questions about my charges?
 

To review your order charges, click the My Account link at the top right hand side of our site and navigate to the orders page. Processed and shipped orders posted there should show your final charged amount. If you have further questions or concerns, please contact our sales staff for assistance.


How do I get another copy of my receipt/invoice?
 

Click the My Account link at the top right hand side of our site to print invoices.


When will my return credit appear on my account?
 

A full refunded credit for returned items usually takes 7-10 business days from the time we receive your item(s).


When will my credit card be charged?
 

We do not process payment until your order ships, so expect to see your credit card charged within 24 hours after you receive our shipment confirmation.



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